Customer Service Training
Good customer service is vital for all businesses, large or small. It can have a direct impact on customer loyalty and where potential customers choose to spend their money. Simply put, the higher quality customer service you provide, the higher level of customer satisfaction you will enjoy, and that will translate into repeat business and more revenue.
This free online course from Easy Learning introduces the basic concepts of customer service and dives into effective customer service techniques and practices. It will benefit anyone who deals directly with a business or organization’s customers.
Gain thorough knowledge and understanding of customer service practices and become confident in handling enquiries, complaints, and communications.Start This Course
English Writing Skills
English Writing Skills is a free online language course which is designed for anyone wanting to improve their writing, or English students who wish to enhance their essay-writing abilities. Covering a number of different styles of writing, including comedy, descriptive, spy, thriller, instructional text, opinion pieces, poetry, as well as punctuation, this course provides you with enough guidelines to express yourself creatively in a variety of writing styles.
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